Cannot add my HP LaserJet Professional P1102w to my Network because the IP address is not dynamic

[JoeNerdPlease]

I need a way to reset the IP address on my HP LaserJet Professional P1102w printer.  Under my old network it was allocated a specific IP address of 192.168.0.102.  My new network has a mask of 192.168.1.xxx and therefore does not fully recognise this printer.  I am unable to go to the Printer Website as it is no longer a part of my network.  I can't update the freaking firmware, because the software doesn't find the printer even though it is connected through USB.  I can print to it, but I need a 25 foot USB cable to connect to it.  Is there a way that I can reset this printer to the factory defaults, so that the HP Smart Software can actually find it and set it up correctly or is it a dumpster candidate?

Thanks!!!

[Irfan_06]

Hi @JoeNerdPlease,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with connecting your Printer to the new network.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Please follow the steps below to connect your printer to the network again.

1) Uninstall the printer software from the device you are using to initiate a print from.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Reinstall the printer software again to add your printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[JoeNerdPlease]

Good morning Irwin!

Happy new years and thank you for your reply.  I will give this a whirl and let you know how it goes.

Thanks

JoeNerdPlease

[JoeNerdPlease]

Good morning Irwin,
I performed the tasks as directed.  However, the P1102w is still hanging on to the IP address that is not part of my network, so HP Smart cannot finish setting it up.  You can see from the image below:

It setup the Laserjet MFP M283fdw just fine and I can print to it easily.  However the P1102w is visible on the wifi, but it has an IP address that must be hard coded in the printer's webpage that can no longer be accessed.  When I try to click on the printer I get an error:

The printer is clearly turned on and the wifi button is solid.  Any idea how to fix this?

Thanks

JoeNerdPlease.

[Irfan_06 · Accepted solution]

Hi @JoeNerdPlease,

A) Uninstall the printer software by following the steps from this link and restart the devices.

B) Install the printer software by clicking on the link again and let me know if that resolves the issue.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a good day

Irwin6

HP Support