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‎11-30-2020 07:52 PM

HP Recommended
Product: Hp Deskjet 2722

I have the HP Deskjet 2722 and I print from either my Ipad Pro or my Iphone 8.  I will be in a email or a document and want to print it.  I choose send to printer, it shows my printer and nothing happens.  It is like they do not talk to each other.  After turning off printer and then turning back on and waiting for printer to connect to wireless I can print.  Why can I just not print?

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1 REPLY 1

‎12-11-2020 12:48 AM

HP Recommended

@Edieismycat, Welcome to HP Support Community!

 

I see that you're experiencing printer offline issues while printing from your iOS devices, I'd suggest you check the following-

 

Ensure both the devices are on the same network as the printer

If you have mobile data enabled on your mobile devices, disable and try printing.

You may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best.

 

Let me know how it goes.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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