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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Smart Tank 720
Microsoft Windows 10 (64-bit)

Hi,

I changed router and I try to connect to new wifi. I cannot connect to restarted printer wifi. When I try to add printer from HP software I cannot find any printer. Printer behaves like this: https://www.icloud.com/iclouddrive/03cLVI_wxO6Rpneo4ax-CDHjQ#IMG_3348
Wifi button is blinking and wifi on screen is changing with exclamation mark.

I tried few times wifi and factory reset for printer from manual, but doesn't work. Wifi works fine for other devices.

2 REPLIES 2
HP Recommended

Hello @regisik .
First do the following:

1. Press and hold the information ℹ️  button for 5 seconds until the buttons on the control panel light up. 2.
panel buttons light up.
2. Press the Wi-Fi button :Wireless:  and the Cancel X button simultaneously for 5 seconds until the Wi-Fi indicator light flashes blue.
Press the Wi-Fi button and the Cancel button simultaneously for 5 seconds until the Wi-Fi indicator light flashes blue.

 

Then connect your printer to the wireless network and for this you can follow the instructions in the following link:

https://support.hp.com/us-en/document/c03418489


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HP Recommended

Hi @GOLD_MASTER,

Unfortunately after step 2 my WI-FI button is not flashing - just on small screen WI-FI icon is loading and has  exclamation mark.

And thanks to HP I dont have any cable added to printer.

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