-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: Cannot connect after reset wifi in smart tank 720
Create an account on the HP Community to personalize your profile and ask a question
01-09-2022 03:32 PM
Hi,
I changed router and I try to connect to new wifi. I cannot connect to restarted printer wifi. When I try to add printer from HP software I cannot find any printer. Printer behaves like this: https://www.icloud.com/iclouddrive/03cLVI_wxO6Rpneo4ax-CDHjQ#IMG_3348
Wifi button is blinking and wifi on screen is changing with exclamation mark.
I tried few times wifi and factory reset for printer from manual, but doesn't work. Wifi works fine for other devices.
01-09-2022 07:26 PM
Hello @regisik .
First do the following:
1. Press and hold the information ℹ️ button for 5 seconds until the buttons on the control panel light up. 2.
panel buttons light up.
2. Press the Wi-Fi button and the Cancel X button simultaneously for 5 seconds until the Wi-Fi indicator light flashes blue.
Press the Wi-Fi button and the Cancel button simultaneously for 5 seconds until the Wi-Fi indicator light flashes blue.
Then connect your printer to the wireless network and for this you can follow the instructions in the following link:
https://support.hp.com/us-en/document/c03418489
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.