Cannot connect through Dlink wifi printer server

[TomJ53]

I have a HP Deskjet 2050 which does not have inbuilt wifi capabilities.
I have connected it to a (eBay acquired, secondhand) Dlink DP-G310 wireless usb printer server, which connects to my router.
Having established a virtual printer port using the set fixed ip address, I am able to print using the Windows10 printer routines. Router and printer server, and printer server and DeskJet are communicating fine.

So far, so good.

However, the HP Printer Scanner Doctor, and the HP Smart app for my Samsung A50 Android 10 telephone cannot find the printer, not even when I supply the print server's ip address directly.
What can I do to make the Printer Scanner Doctor (and my telephone) find my printer?

[sandytechy20]

@TomJ53

Welcome to the HP support community.

As you mentioned in your post, this printer does not have inbuild WiFi connectivity options.

And this is not tested with a third-party connecting device like the one you are using now.

HP can not guarantee the functionality of these devices.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[TomJ53]

The problem is not the printer, it's the apps HP Printer Scanner Doctor, and HP Smart app that are malfunctioning. The Deskjet responds beautifully when addressed through Win10 and the printer servers ip-address. The "Printer Doctor" is lacking knowledge to do the same. If it was my doctor, I would find another; if it was my doctor and I was as American, I would sue his ass off.

No, your answer is not satisfactory, as you don't address the problem. I wouldn't boast being a HP employee with this non-answer.

[sandytechy20]

@TomJ53

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[ShlomiL · Accepted solution]

Hi,

A Print server only provide printer sharing, HP Smart only supports network-enabled devices, it will not detect a printer connected to a Print Server.

Also the HP Print and Scan Doctor only allow detecting a device connected to the computer, a USB connection for USB-only printers, or a network connected printer with a USB or a network connection.

A Print Server simply allow to print to a shared printer (shared by the USB host of the print server), not any other connectivity which is required for utilities such HP Smart or the HP Print and Scan Doctor.

Shlomi