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‎01-05-2023 08:34 AM - edited ‎01-05-2023 08:42 AM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer

Just upgrading my Xfinity router to an Xb-8. I kept all the same network settings. 8610 will not connect to wi-fi. I have restarted printer and modem countless times. I have tried to "split" the network between 2.4GHz and 5 Ghz but the printer still does not connect to the network. It sees the network in the setup wizard, after entering the password, it still says it cannot connect. The wireless network test results Pass the Wireless, Connectivity, and Network settings. Under the Settings section, "printer settings consistent with Wireless Router Settings" passes, but the "No Filtering" setting shows FAIL. If this cannot connect to wifi, can I just purchase a double ended USB cord and hard wire it to my desk top? Or is there another solution?  

Thanks!

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2023 09:12 AM

HP Recommended

I was able to restore the computer to the network by connecting the printer to my new Xfinity router by connecting it with an ethernet cable. Although it's not technically "wireless" since it's hardwired to my router,  I am able to print with other devices on my network wirelessly, which is really what I needed.

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1 REPLY 1

‎01-05-2023 09:12 AM

HP Recommended

I was able to restore the computer to the network by connecting the printer to my new Xfinity router by connecting it with an ethernet cable. Although it's not technically "wireless" since it's hardwired to my router,  I am able to print with other devices on my network wirelessly, which is really what I needed.

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