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‎08-09-2024 11:59 AM

HP Recommended
Product: HP ENVY 6020e All-in-One Printer

I have just changed from Bt broadband to sky fibre broadband and cannot connect my HP printer. 
I have turned off the printer. Turned off router and turned off iPhone. It is not showing as an air printer. Any suggestions please???

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-09-2024 01:05 PM

HP Recommended

Hi @Michela_Griggs 

 

Press and hold Wireless button on the back of the printer for at least 3 seconds. Then the
printer enters the Auto Wireless Connect (AWC) setup mode. It keeps searching and waiting for the HP
Smart app to connect -

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎08-09-2024 01:05 PM

HP Recommended

Hi @Michela_Griggs 

 

Press and hold Wireless button on the back of the printer for at least 3 seconds. Then the
printer enters the Auto Wireless Connect (AWC) setup mode. It keeps searching and waiting for the HP
Smart app to connect -

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
Was this reply helpful? Yes No

‎08-11-2024 04:52 PM

HP Recommended

Thank you so much for your help and advice. This fixed the issue I was having. Really grateful to

you!

1 person found this reply helpful
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‎08-12-2024 08:39 AM

HP Recommended

you're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
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