Cannot connect to wifi after months of no issues

[Maxfogarty3]

I’ve had the sprinter for months now never had any issues went to change rooms for my office and now all of a sudden cannot correct on Wi-Fi. Even if I put it back in the original room, no matter what I try I cannot connect. The Wi-Fi tried all methods. No luck tried reset. No luck

[zoey7886]

@Maxfogarty3, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Wi-Fi Connection Issues for HP Printers! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Check Wi-Fi Network

• Ensure that your wireless network is functioning properly. You can test it by connecting other devices to the Wi-Fi. If they face connectivity issues, you may need to look into your router settings.

Positioning the Printer

• Make sure the printer is within the range of your wireless router. Walls and other obstructions can affect Wi-Fi signals.

Reconnect the Printer to Wi-Fi

• Use the printer’s control panel to locate the wireless setup wizard.
• Follow the prompts to select your network and enter the Wi-Fi password.

Restart Devices

• Turn off your printer and router. Wait a few seconds before turning them back on. This can occasionally resolve connectivity issues.

Check Network Settings

• Ensure your network settings are compatible with the printer. This includes SSID name, encryption type, and router settings.

Update Firmware

• Make sure your printer’s firmware is up-to-date. You can check for updates through the printer’s control panel or HP’s website.

Reset Network Settings on Printer

• Try resetting the network settings on the printer to default and then set up the Wi-Fi connection again.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,