Cannot enable wifi direct on new hp 6100e printer

[Re-Ventz]

Please help! Cannot seem to enable wifi direct my laptop will not connect to my printer, I have tried all the things to fix it and nothing is working, please advise before I send it back and get a different product from another brand

[Hawks_Eye]

Hi @Re-Ventz 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds frustrating that Wi-Fi Direct isn't working on your HP 6100e printer, but let's try a few steps to get it enabled:

1. Enable Wi-Fi Direct on Your Printer

• Access the printer's control panel.
• Navigate to Wi-Fi Direct settings.
• Enable Wi-Fi Direct to create the printer’s own wireless network.

2. Find Wi-Fi Direct Name & Password

• If your printer has a touchscreen, tap the Wi-Fi Direct icon to view the name and password.
• If it doesn’t, press the Information button to print a report with the details.

3. Connect Your Laptop to the Printer

• Open Wi-Fi settings on your laptop.
• Select the Wi-Fi Direct network (e.g., DIRECT-HP-XXXX).
• Enter the Wi-Fi Direct password printed from the printer.

4. Use HP Smart App for Setup

• Download HP Smart from HP’s official site.
• Open the app and select Advanced Settings to configure Wi-Fi Direct.

5. Check for Firmware Updates

• Go to HP Support and install the latest firmware update for your printer.

Let me know what happens!

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye