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Common problems for Connectivity Issues
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‎05-10-2025 06:10 AM

HP Recommended

Please help! Cannot seem to enable wifi direct my laptop will not connect to my printer, I have tried all the things to fix it and nothing is working, please advise before I send it back and get a different product from another brand

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1 REPLY 1

‎05-11-2025 11:55 AM

HP Recommended

Hi @Re-Ventz 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds frustrating that Wi-Fi Direct isn't working on your HP 6100e printer, but let's try a few steps to get it enabled:

 

1. Enable Wi-Fi Direct on Your Printer

  • Access the printer's control panel.
  • Navigate to Wi-Fi Direct settings.
  • Enable Wi-Fi Direct to create the printer’s own wireless network.

2. Find Wi-Fi Direct Name & Password

  • If your printer has a touchscreen, tap the Wi-Fi Direct icon to view the name and password.
  • If it doesn’t, press the Information button to print a report with the details.

3. Connect Your Laptop to the Printer

  • Open Wi-Fi settings on your laptop.
  • Select the Wi-Fi Direct network (e.g., DIRECT-HP-XXXX).
  • Enter the Wi-Fi Direct password printed from the printer.

4. Use HP Smart App for Setup

  • Download HP Smart from HP’s official site.
  • Open the app and select Advanced Settings to configure Wi-Fi Direct.

5. Check for Firmware Updates

  • Go to HP Support and install the latest firmware update for your printer.


Let me know what happens!

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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