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Common problems for Connectivity Issues
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HP Recommended

Please help! Cannot seem to enable wifi direct my laptop will not connect to my printer, I have tried all the things to fix it and nothing is working, please advise before I send it back and get a different product from another brand

1 REPLY 1
HP Recommended

Hi @Re-Ventz 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds frustrating that Wi-Fi Direct isn't working on your HP 6100e printer, but let's try a few steps to get it enabled:

 

1. Enable Wi-Fi Direct on Your Printer

  • Access the printer's control panel.
  • Navigate to Wi-Fi Direct settings.
  • Enable Wi-Fi Direct to create the printer’s own wireless network.

2. Find Wi-Fi Direct Name & Password

  • If your printer has a touchscreen, tap the Wi-Fi Direct icon to view the name and password.
  • If it doesn’t, press the Information button to print a report with the details.

3. Connect Your Laptop to the Printer

  • Open Wi-Fi settings on your laptop.
  • Select the Wi-Fi Direct network (e.g., DIRECT-HP-XXXX).
  • Enter the Wi-Fi Direct password printed from the printer.

4. Use HP Smart App for Setup

  • Download HP Smart from HP’s official site.
  • Open the app and select Advanced Settings to configure Wi-Fi Direct.

5. Check for Firmware Updates

  • Go to HP Support and install the latest firmware update for your printer.


Let me know what happens!

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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