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- Cannot explain to a community answer that did not help... Th...

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08-05-2025 10:24 AM
I am trying to explain why this help answer to this Article is not helpful:
https://h30434.www3.hp.com/t5/Prin1er-Wireless-Networking-Internet/LaserJet-MFP-M283cdw-connection-e...
When I chose No to If the answer was helpful, I get a textbox into which I can elaborate. I did so, but the Submit button doesn´t react !?!
08-05-2025 10:50 AM
Welcome to the HP Community --
It looks like that is a two year old thread.
Aged posts tend to be less impactful than new material.
Perhaps start your own question -- a New Post of your own --
What?
If it is important to you to do so, you can reference the old thread and state your objections or issues with the answer.
OR
You can choose to ignore the old answer -
Create a New Question of your own --
- Provide the relevant information (printer / OS), explain your issue -
- Hope for an answer (that is) more appropriate to your situation.
Reminder – New Post – Post New Question
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Increase your chances of receiving an answer ---
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- Provide the model of the device Product Home and the Operating System / version
- Do NOT include the serial number -- What? We cannot make use of the information and you should never post private information in a public forum.
- As best you can, describe the issue for which you are seeking our help.
- Tell us what you have tried to fix the problem.
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