Cannot find HP-Setup… in my iPhone’s Wi-Fi lost

[TheCarrieBrown]

I cannot find the Hp-Setup… Wi-Fi option from my iPhone’s setting’s Wi-Fi list when trying to connect my HP Envy 5540 to my iPhone.  Is this because the printer is too old to connect to a phone via Wi-Fi?  Thank you!

[Dragon-Fur]

@TheCarrieBrown 

Welcome to the HP Community Forum.

At this writing,

Printer is supported

Next, Check next whether your iPhone is at or above the required OS version

Read the support / how-to documents.

Mobile Printing – Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Excerpted

ENVY 5540 series: ENVY 5540 ENVY 5541 ENVY 5542 ENVY 5543 ENVY 5544 ENVY 5545 ENVY 5546 ENVY 5547 ENVY 5548 ENVY 5549

HP Smart app (recommended) HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint Samsung Print Service Plugin Mopria Print Service

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP Printers - Using the HP Smart App (Android, Apple iOS)

and

HP printer setup (Apple AirPrint for iPhone, iPad)

General advice

• Restart everything, including the router that controls your network.
• Switch on Bluetooth and Location on your device -- printer is not Bluetooth, the initial connection uses these features on the device.
• If you are running a VPN, switch it off to connect.

Next,

Reference

 Printer Specifications for HP ENVY 5540, DeskJet 5570 Printers

This printer connects to 2.4GHz only,

Wireless

802.11 b/g/n – 2.4 GHz networks only

If you are running a Dual Band network,

Create a named SSID network for the 2.4GHz network -- connect the printer to that network.

Example - Dual Network - Considerations

SSID_Dual_Band_Example_14

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 5540 All-in-One Printer series 

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