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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8135e All-in-One Printer

Cannot print even though my HP 8130e printer device is recognized by Lenovo mini desktop

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HP Recommended

See if EWS can provide more information.
This explains how to Use the HP printer Embedded Web Server (EWS)

General ink cartridge help


Non HP ink can be used on this list of HP printers.
The below type is unlikely to work if your printer is not blessed.

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To check if an HP ink cartridge is genuine, look for a security label on the cartridge, scan the QR code on the label with your phone, and then go to HP's website hp.com/go/ok to verify the serial number on the label; if the label appears tampered or the serial number doesn't validate, the cartridge is likely not genuine.

 

 


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