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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎12-15-2021 07:36 PM

HP Recommended
Product: Deskjet 3639
Operating System: Microsoft Windows 10 (64-bit)

Since recently moving to a new house, I can no longer print from my laptop.  Printer works fine from other devices (phone, tablet) but not from laptop.  Everything's on the same network, I've chatted with HP Virtual Agent and run the Print and Scan Doctor.  I've unplugged and plugged the printer back in.  I've disabled my virus protection (webroot).  No luck.  Any thoughts?

Category:
2 REPLIES 2

‎12-15-2021 08:04 PM

HP Recommended

@WPease1 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


                         https://www.hp.com/au-en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Regards.

BH
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‎12-18-2021 02:00 PM

HP Recommended

Got it working by uninstalling/reinstalling the wireless printer.  Not sure why but it now works!

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