Cannot wirelessly connect to a LaserJet Pro M203dw

[geoj]

I an unable to print a test page from the HP Utility app because it keeps dropping the wireless connection.  The printer has worked well until a week or so and now when it does try to print all I am getting is a blank page.  It has gotten worse and now the blue wireless button on the control panel is blinking rather than of displaying a solid blue light.

[Kumar0307 · Accepted solution]

@geoj, Welcome to the HP Support Community!

Use WPS to connect the printer to your wireless network.

1. Locate the WPS button on your router, but do not press it yet.

   If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

   NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Press and hold the Resume button  on the printer control panel, and then release it when the Ready light  blinks.

The Configuration Report and Network Summary print. Check the SSID.

Make sure the printer and the MAC are connected to the same wireless network.

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

Perform a ping test to check the connectivity

1. Obtain the IP address of the printer by clicking on the Wireless icon on the printer
2. On the MAC Go to Spotlight > search for Network utility > select Ping tab > enter the IP address of the printer in the box
3. Check the second box that says Send only > 10 pings
4. Click on ping > Check the results at the end if any packets are lost
5. Note: There should be 0% packet loss, share the results in your next post.

Try printing.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[SofiaML]

Hi community!

The information in the following link may also help:

HP printer is offline or unavailable

SofiaML
HP Support Community