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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Can't connect to modem. No wps button

1 REPLY 1
HP Recommended

Modems (routers) that do not have a physical WPS button usually have a virtual button you can click on after you log into it.


Use either the WPS push button or the PIN method of WPS to configure a printer

WPS-modem.png

 

 

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Unplug the USB cable (if connected) and reset the printer

For the 3752 and 3755 Wi-Fi: Press the Wireless button and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds or watch this video.



For the 3772: Watch this one




This video shows how to connect the printer to the modem but you need a smartphone as it uses Bluetooth
https://www.youtube.com/watch?v=zSVMFjGWqMM&ab_channel=VinnelService

If you do not have a smartphone use the WPS pushbutton method described on page 56 of the User Manual

That page explains that you can also get a network report to find the WPS PIN that can be entered into the modem/router. for the virtual pushbutton method.

 

Page 59 of the user manual explains how to connect the computer directly to the printer without using a router.

This video shows how to do WiFI direct 


Full feature software is here
https://ftp.hp.com/pub/softlib/software13/printers/DJ3700/HPEasyStart-13.6.5-DJ3700_40_16_1234_1_Web...

Printer Reference: 3772

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.

 

 


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