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‎03-14-2025 03:26 PM

HP Recommended
Operating System: Other

Cant connect computer to print says failed and sends me to check with printer manufacturer 

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‎03-20-2025 07:58 AM

HP Recommended

@Nora59, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

To understand the issue, can you clarify a couple of things? First, is the printer detected on your computer at all, or does it fail during the installation process? 

Are you connecting via USB or Wi-Fi, and have you tried using a different connection method to see if the issue persists? 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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