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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
I have this new printer, I want to sign up to apply for instant ink. Theres no ink in my printer right now. The printer is connected to wifi, as is my phone. On the HP app, it tells me to go onto my wifi settings on my phone, find HP and put in the password. I don't know what the password it. Where do I find the wifi direct password? I can't set up my printer or order ink without doing this and its driving me insane.
HP Recommended
Hi,
Thanks for using the HP Support Community.
Will suggest that you reset the Wireless network and try to use HP Smart to onboard and setup. Do you still have the setup inks since the printer is new?
These resources will be useful:
https://www.youtube.com/watch?v=TWBAFvOJuGk
https://www.youtube.com/watch?v=6_8fFcFSQPg
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore the wireless settings ...
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HP Recommended
HP Recommended
Hi,
If it's a refurbished HP+ printer and it was claimed previously, then it cannot be claimed again.
Thanks.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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HP Recommended
I spoke to someone at HP and they said if i get some ink then i can? Why wouldn't I be able to?
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