Change WiFi settings to new network. Dealer 3762

[WILKO143]

Hi I need to connect my printer to my new WiFi network - help please !   Thanks. 

[Max3Aj]

@WILKO143, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

We see that you are facing connectivity issues after changing the network. Please follow these steps, 
1. Turn on your printer and make sure it is in a ready state.

2. Restore Network Settings:

Press the Wireless button (🛜) and the Cancel button (❌) from the printer control panel at the same time, and then hold them for three seconds.

3. Connect to Wi-Fi:

Using WPS: Press the WPS button on your router, then press and hold the Wireless button on your printer until the wireless light starts blinking. Wait for the connection to establish.

Using HP Smart App: Download the HP Smart app on your device, open it, and follow the prompts to add your printer and connect it to your Wi-Fi network.

You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

>Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support