Change network names in the printer

[Roadtrp]

Installed my HP printer using the network that was available at the time; now have a new network connected to the internet and need to change the settings so the printer recognizes the new network name.  Virtual support no help. 

[VikramTheGreat · Accepted solution]

Hi @Roadtrp,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To connect your HP printer to a new Wi-Fi network, you need to update its network settings. Here’s a step-by-step guide to help you configure your printer to recognize and connect to the new network:

Step 1: Restore Network Settings on the Printer (clears old Wi‑Fi)

This gives your printer a “fresh start” so it can join the new network.

If your printer has a touchscreen

1. Touch Setup (⚙️)
2. Tap Network Setup
3. Tap Restore Network Settings
4. Tap Yes

If your printer has buttons only

Press and hold:

📶 Wireless + ❌ Cancel for 5 seconds

The blue Wi‑Fi light will start blinking → this means the printer is ready to join your new Wi‑Fi.

Step 2: Reconnect the Printer Using HP Smart

On your Windows PC:

1. Open HP Smart
2. Select + Add Printer
3. HP Smart should show your printer as:
   “Ready to Set Up” or HP‑Setup‑xxxx
4. Select your new Wi‑Fi network
5. Enter the Wi‑Fi password
6. Wait until the printer shows a solid blue Wi‑Fi light

This confirms the printer is now fully connected to the new router.

Step 3: Remove & Re‑Add the Printer in Windows

Your PC is still trying to print to the old IP address from the old router.

Remove old entry:

1. Start → Settings
2. Bluetooth & Devices → Printers & Scanners
3. Click your HP printer
4. Select Remove

Add it fresh:

1. Click Add Device
2. Choose the printer that appears as:

✔ HP ENVY / DeskJet / OfficeJet (Network)
OR
✔ Secure AirPrint

Do not select USB, Fax, or WSD versions.

This creates a clean new print queue with the new Wi‑Fi details.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat