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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Change password

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11-21-2024 02:28 PM
Forgot password and in the meantime, I changed my email Address old one does not exist I cannot get onto My Printer is not recognizing my Wi-Fi and I can’t communicate with it. I need to be able to change my password and my username so I can use my printer 2732 desk jet.
11-23-2024 11:09 AM
Hi @Zorro3031,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue with changing your password and username for your HP DeskJet 2732 printer after forgetting your password and changing your email address, follow these steps:
Reset the Printer’s Network Settings:
- First, reset the printer's network settings to allow it to reconnect to your Wi-Fi.
- On the printer’s control panel, press and hold the Wireless button and the Cancel button for about 5 seconds.
- The wireless light should blink, indicating that the network settings have been reset.
Connect the Printer to Wi-Fi: Troubleshoot a Wi-Fi connection to an HP printer
- Use the HP Smart app to set up the printer on your new Wi-Fi network.
- If you don’t have the app, download it from the App Store on your iOS device.
- Open the app and follow the prompts to add your printer.
- If the printer doesn’t automatically find your Wi-Fi, select the Manual Setup option and enter your network details manually.
Change Your HP Account Email and Password:
- Go to the HP Account login page and click Forgot password? to reset your password.
- If you need to change the email address associated with your HP account, you can log in and update your account settings under Account Settings > Email & Password.
Re-register Your Printer:
- Once your printer is connected to the Wi-Fi and your HP account email is updated, you should be able to register the printer again under your new account settings through the HP Smart app or online at the HP Smart Registration page.
Refer to this document: HP DeskJet 2732 All-in-One Printer User manual
HP printer setup (Wi-Fi network)
HP printer setup (HP Smart app)
I hope this helps.
Take care and have a good day.
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A_Gayathri
HP Support Community Administrator.