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HP OfficeJet 5255 All-in-One Printer

I was given an email that I could send documents to in order to print. How can I change It? It’s printing out advertisements 20+ pages at a time using up all my ink and paper. Please help!!

1 REPLY 1
HP Recommended

@Petax 

 

Welcome to the HP Community --

 

Start here:

Unwanted Prints, Flyers, or Ads on the Printer

 

Notes and additional help

 

If you were given the address as an "allowed" user and you are not the owner of the account that controls the ePrint service on the printer, you cannot change the email address.  Contact the owner of the HP Smart / HP Connected account.

 

If you are the owner of the HP Smart / HP Connected account where the printer is controlled, you can control who has access to the printer by adjusting the "Allowed list" of email addresses.  If one or more "Allowed" email addresses has been compromised (the person lost control of his email or his email was compromised by thieves or other), then yes, it is time to change the email address to the printer.

 

If you are using an "Allowed" user list and you change the email address, you will need to alert the people in the Allowed list.

 

 

How to use ePrint – HP Document

HP printers - Print with HP ePrint

 

and

 

 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

 

HP Smart / HP Connected – Sign in / Create Account

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Account Dashboard

Select Printers > In Section Printer Options > Click Manage Printer Settings

 

General Example - HP Smart / HP Connected - ePrint - Change email address

HP_Smart_Connected_Edit_ePrint_Address_4HP_Smart_Connected_Edit_ePrint_Address_4

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet 5255 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.