Change the name of printers for my company

[NathanBulldog]

I am trying to change the name of our printers. Currently they were setup incorrectly and when I try to change the name, all I can change is the hostname which doesn't change it for everyone and doesn't allow for capitalization. How do I change the actual printer name?

[A_Gayathri]

Hi @NathanBulldog,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you want to change the actual name of the HP LaserJet Pro MFP M428fdw printers on your network, you'll need to follow a series of steps that involve accessing the printer settings either through your computer's operating system or through the printer's web interface. 

Here are the steps for both methods:

 

Method 1: Using Windows Print Management

Open Print Management:

• Press Win + R, type printmanagement.msc, and press Enter.

Locate Your Printer:

• In the Print Management window, navigate to Print Servers > [Your Print Server] > Printers.
• Find your printer in the list.

Rename the Printer:

• Right-click on your printer and select Properties.
• In the General tab, you can change the Name field to whatever you want.

Method 2: Using the Printer's Web Interface

Access the Printer's Web Interface:

• Open a web browser and enter the printer's IP address in the address bar (you can find the IP address on the printer's control panel under network settings).

Log In:

• Enter the admin credentials to log in (default credentials are often admin/admin or admin with no password, but these might have been changed for security).

Change the Printer Name:

• Navigate to the Networking or Network Settings section.
• Look for a setting related to the printer name (often under TCP/IP settings or Bonjour settings).
• Change the name as desired and save the settings.

Method 3: Using HP Printer Assistant (Windows)

Open HP Printer Assistant:

• Search for HP Printer Assistant in the Windows start menu and open it.

Access Printer Management:

• Select Utilities or Tools.
• Choose Printer Setup & Software.

Change the Printer Name:

• Follow the on-screen instructions to change the printer name.

Method 4: Using MacOS

Open System Preferences:

• Click on the Apple menu and choose System Preferences.

Open Printers & Scanners:

• Click on Printers & Scanners.

Rename the Printer:

• Select your printer from the list on the left.
• Click on Options & Supplies.
• In the General tab, you can change the Name field to the desired name.

Additional Tips

Updating Printer Drivers:

• Make sure your printer drivers are up-to-date, as some drivers might not support all features.

Check Network Permissions:

• Ensure you have the necessary network permissions to change printer settings, especially in a company environment.

Restart Devices:

• After changing the printer name, it might be necessary to restart the printer and/or your computer to apply the changes fully.

Refer to this document: HP LaserJet Pro MFP M428fdw User manual

How to change the printer name on a Wi-Fi network for HP Color LaserJet Pro printers | HP Support

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[A_Gayathri]

Hi @NathanBulldog,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you want to change the actual name of the HP LaserJet Pro MFP M428fdw printers on your network, you'll need to follow a series of steps that involve accessing the printer settings either through your computer's operating system or through the printer's web interface. 

Here are the steps for both methods:

 

Method 1: Using Windows Print Management

Open Print Management:

• Press Win + R, type printmanagement.msc, and press Enter.

Locate Your Printer:

• In the Print Management window, navigate to Print Servers > [Your Print Server] > Printers.
• Find your printer in the list.

Rename the Printer:

• Right-click on your printer and select Properties.
• In the General tab, you can change the Name field to whatever you want.

Method 2: Using the Printer's Web Interface

Access the Printer's Web Interface:

• Open a web browser and enter the printer's IP address in the address bar (you can find the IP address on the printer's control panel under network settings).

Log In:

• Enter the admin credentials to log in (default credentials are often admin/admin or admin with no password, but these might have been changed for security).

Change the Printer Name:

• Navigate to the Networking or Network Settings section.
• Look for a setting related to the printer name (often under TCP/IP settings or Bonjour settings).
• Change the name as desired and save the settings.

Method 3: Using HP Printer Assistant (Windows)

Open HP Printer Assistant:

• Search for HP Printer Assistant in the Windows start menu and open it.

Access Printer Management:

• Select Utilities or Tools.
• Choose Printer Setup & Software.

Change the Printer Name:

• Follow the on-screen instructions to change the printer name.

Method 4: Using MacOS

Open System Preferences:

• Click on the Apple menu and choose System Preferences.

Open Printers & Scanners:

• Click on Printers & Scanners.

Rename the Printer:

• Select your printer from the list on the left.
• Click on Options & Supplies.
• In the General tab, you can change the Name field to the desired name.

Additional Tips

Updating Printer Drivers:

• Make sure your printer drivers are up-to-date, as some drivers might not support all features.

Check Network Permissions:

• Ensure you have the necessary network permissions to change printer settings, especially in a company environment.

Restart Devices:

• After changing the printer name, it might be necessary to restart the printer and/or your computer to apply the changes fully.

Refer to this document: HP LaserJet Pro MFP M428fdw User manual

How to change the printer name on a Wi-Fi network for HP Color LaserJet Pro printers | HP Support

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.