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‎09-29-2024 09:48 PM

HP Recommended

My laserjet MFP M29W will not connect to my new modem/router. It will not appear in the HP Smart app when I try to add a device. It was suggested I need to do a hard reset but am unable to find any information on how to do so. Please help!

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1 REPLY 1

‎09-30-2024 09:52 AM

HP Recommended

Hello @Zerocool1999,
Welcome to the HP Support Community!

 

Follow these steps here: https://support.hp.com/us-en/document/ish_1736500-1626554-16

Hope this helps.

 

Kind Regards
Andr-1611

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