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- Color LaserJet pro MFP M283 fwd is not connecting to my lapt...

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05-04-2025 08:53 AM
@AJW14, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Printer Connectivity Issues for HP Color LaserJet Pro MFP M283fdw!
We're thrilled to have the opportunity to assist you and provide a solution.
If your HP Color LaserJet Pro MFP M283fdw is not connecting to your laptop, you can try the following steps to troubleshoot and resolve the connectivity issue:
Check Network Connection:
- Ensure your printer and laptop are on the same network.
- Verify that the wireless feature is enabled on the printer. You can usually check this from the printer's control panel.
Restart Devices:
- Turn off your printer and laptop, then turn them back on to refresh the network connection.
Update Printer Driver:
- Make sure that the printer driver on your laptop is up to date. You can download the latest drivers from the HP website.
Run Wireless Network Test:
- Perform a wireless network test from the printer's control panel to ensure the wireless connection is working properly.
- Load plain paper into the printer, go to the printer's setup menu, and print a Wireless Network Test report.
Check Printer Settings:
- Access the printer settings from your laptop to ensure that the correct printer is selected, especially if there are multiple printers on your network.
HP Smart App:
- Use the HP Smart app to set up the printer on your network. This app can help with installation and provide diagnostic features.
Firewall/Security Settings:
- Ensure that your firewall or security software is not blocking the printer connection. Try temporarily disabling the firewall to see if it resolves the issue.
USB Connection:
- If using a USB connection, verify that the cable is securely connected to both the printer and your laptop.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee