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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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General help for your problem
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
Video showing setup using smartphone
https://www.youtube.com/watch?v=y6lQpmYFBps
if no smartphone the WPS pushbutton method is described on page 21 of the users manual
http://h10032.www1.hp.com/ctg/Manual/c06611085.pdf
You may need to reset the printer as shown in this video
https://www.youtube.com/watch?v=NqZIpIZXDf8
Thank you for using HP products and posting to the community.
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This is what you need to do to be able to reset your HP Deskjet 2700e, 2752e, 2710e Printer in case you are having problems. This works with DeskJet 2710, 2710e, 2720, 2720e, 2721, 2721e, 2722, 2722e, 2723, 2723e, 2724, 2732, 2742e, 2752, 2752e, 2755, 2755e and many different models. Amazon ...
This video tutorial reviews the step-by-step method to connect your HP Deskjet 2752 All-In-One Printer to the WiFi network of your home or office for wireless Scanning and Printing. This involves some easy steps to follow like, entering the printer to setup mode, Using the HP Smart app to set up a
This video tutorial reviews the step-by-step method to connect your HP Deskjet 2752 All-In-One Printer to the WiFi network of your home or office for wireless Scanning and Printing. This involves some easy steps to follow like, entering the printer to setup mode, Using the HP Smart app to set up a
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Also of note is that the printer specs show that this unit only supports 2.4Ghz networking so you will likely need to program your new router so that the 2.4Ghz channel has a separate SSID and only allow the printer to connect to that SSID. Often a 2.4 Ghz printer will try to connect to the 5Ghz signal and will look like it is connected but will be unable to actually communicate beyond that.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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