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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-27-2025 09:53 AM

HP Recommended
Product: HP ENVY 6055 All-In-One Printer

Beyond frustrated.  Changed my wifi network password and cannot get printer re-connected.  No display menu on printer.  How do I change the password that is saved for this printer on the network?  I can't find anywhere where I can connect it.  Have tried virtual assistant, just says to connect to wifi.  I would if I could.  I've pushed the wifi button in the back.  It's blinking, but now printer is still showing offline.  If I select it in HP Smart app, it says select a different printer because it's offline.  This is the most non-user friendly thing ever.

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1 REPLY 1

‎05-27-2025 09:59 AM

HP Recommended

Hi @Mel775 

 

Press and hold Wireless button on the back of the printer for at least three seconds. Then the printer
enters the Auto Wireless Connect (AWC) setup mode. It keeps searching and waiting for the HP Smart app
to connect within about two hours, and then stops searching.

 

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