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‎09-23-2024 04:41 PM

HP Recommended
Product: HP ENVY 6458e All-in-One Printer

Had to replace my router. How do I connect my Envy to the new router

Category:
1 REPLY 1

‎09-25-2024 09:18 AM

HP Recommended

Hi @Brondack,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Perform the steps from this document Wi-Fi connection is lost after the router or network settings change.

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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