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- Printer Wireless, Networking & Internet
- Connect my M15w Printer to a new wifi network

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07-20-2023 02:07 PM
Product: HP LaserJet Pro M15w Printer
Operating System: macOS 12.0 Monterey
I moved and now my M15w printer will not connect to the new network. I use a mac with macOS12 software. The google router at the new house does not have a WPS button so those instructions are useless.
I've tried HP Smart and that doesn't work. I've followed all instructions and my printer "cannot be found" even when the blue wifi light is flashing on my printer. I no longer have the cable to "wire" my printer to the laptop.
How can I restore the use of my printer? I've tried at least 10 times and am now spending hours trying to connect it.
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