Hi, I am trying to connect my printer to my LAN using the USB port and a USB cable fitted with an RJ45 adapter. Using Scan and Print doctor the printer is visible but fails to connect. I do not need to use the WiFi connectivity as my office is out of range with the Router. Suggestions / solutions? appreciated.
You cannot install the printer with such an adapter, the HP Software is designed to allow a USB or Wireless connection only.
If you cannot connect it to the wireless network, you may connect it with a USB to a computer, or get a Lan-enabled printer model, there are many Officejet and Laserjet models to support such connectivity, not Deskjet printers.
Say thanks by clicking the Kudos thumb up in the post. If my post resolve your problem please mark it as an Accepted Solution 🙂
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".