• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I just had to switch my router and it's only 5g.  Can I connect my printer to it?  It's a Deskjet 4140

1 REPLY 1
HP Recommended

Hi,

Do you indeed refer to 5G (Mobile data) or may to 5GHz (Wireless band)?

 

The printer supports both 2.4 and 5GHz wireless bands.

 

Please follow below steps to restore setup mode and reconnect the printer to your wifi following the network change, the steps for Most inkjet printers without a touchscreen are applicable for your printer:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.