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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Connecting a printer to a 5g network

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Common problems for Connectivity Issues
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1 REPLY 1
03-01-2023 11:34 PM
Hi,
Do you indeed refer to 5G (Mobile data) or may to 5GHz (Wireless band)?
The printer supports both 2.4 and 5GHz wireless bands.
Please follow below steps to restore setup mode and reconnect the printer to your wifi following the network change, the steps for Most inkjet printers without a touchscreen are applicable for your printer:
https://support.hp.com/us-en/document/ish_1780623-1698506-16
Shlomi
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