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‎11-08-2023 06:51 AM

HP Recommended

After switching to a new router and a new network SSID and password, I cannot reconnect my HP Lasterjet Pro M203dw to my wifi network. I have following the instructions on the HP support page to no avail. The instructions require you to put the printer into discovery mode, which I have done, multiple times. The next step is to invoke the HP Smart App, which I have done on my Windows 11 laptop computer.  I then instruct the HP Smart App to setup the printer. The Smart App begins a discovery process to find the printer, but it consistently fails to find my printer.

 

The Wifi network works fine otherwise. Everything else connects properly.

 

Help.

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1 person had the same question
1 REPLY 1

‎11-08-2023 11:20 AM

HP Recommended

This KB article https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Wi-Fi-connection-is-lost-after-router-or-netwo... references how to return the printer to out of box wifi configuration mode,. not sure if that is the same as what you went though or not.

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