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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Desk jet 2700 series
iOS

Hello

 

im trying to connect my printer to the internet. It tell me to go to settings on my iPhone and Wi-Fi then select HP-Set up and then go back to go app. 

my problem is that I do not get the go set up option. I get direct-2c-hp. When I click on this it needs a password to connect which I do not have. Help!!!!!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Please also try resetting the wireless settings by holding both the Wireless and Cancel buttons for 3 seconds, till the power light starts blinking.

 

Turn off Wireless and then turn it back on for your iPhone and check if the HP-Setup network is listed then.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Em2027,

 

I'd like to help!

 

Please try the steps below to connect your printer to the network.

 

-->On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on)  An information page prints.
--->On your computer or phone go to wifi and connect it to your printer 
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings 
--->If prompted for a password, type the password on the information page.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page 
--->on the page, you will find network - click on it 
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password 
--->the printer will have solid blue light if it's connected 
--->then connect your phone back to your network

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

Hi,

Please also try resetting the wireless settings by holding both the Wireless and Cancel buttons for 3 seconds, till the power light starts blinking.

 

Turn off Wireless and then turn it back on for your iPhone and check if the HP-Setup network is listed then.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

thank you for helping

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