Connecting iPhone to printer ( I have changed my WiFi but can’t put the new WiFi in

[marjest50]

hp laser scanner printer hp6022e 

[Sneha_01]

Hi @marjest50 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you've changed your Wi-Fi network and you're unable to connect your HP Laser 6022e printer to the new Wi-Fi, you'll need to update the printer's Wi-Fi settings so it can connect to the new network. Here’s a step-by-step guide to help you reconnect your printer to your new Wi-Fi network, and then connect your iPhone to the printer.

Step 1: Reset the Printer’s Network Settings

If your printer is still connected to the old Wi-Fi network, you'll need to reset its network settings to allow it to connect to the new network.

1. Turn on the printer.
2. Press the Wireless button (the one with the wireless signal icon, usually located on the printer’s control panel).
3. Hold the Wireless button for about 5-10 seconds until the wireless light starts flashing, or a message shows on the display saying it’s in wireless setup mode. This will reset the printer's wireless settings.

Alternatively, you can reset the network settings via the printer's menu:

• On the printer’s display screen (if it has one), navigate to Settings > Network or Wi-Fi Settings, and look for an option like Restore Network Defaults or Reset Network Settings.

Step 2: Connect the Printer to the New Wi-Fi

Once the printer has been reset, you will need to connect it to your new Wi-Fi network:

Method 1: Using the HP Smart App

The easiest way to connect your HP printer to a new Wi-Fi network is through the HP Smart App (available on your iPhone).

1. Download the HP Smart app on your iPhone from the App Store if you don’t already have it.
2. Open the HP Smart app and ensure your iPhone is connected to the new Wi-Fi network.
3. In the HP Smart app, tap on the “+” (plus) sign or Add Printer option.
4. The app should automatically detect your printer (make sure the printer is turned on and in wireless setup mode).
5. Follow the on-screen instructions to connect the printer to the new Wi-Fi network.

The app will guide you through selecting the new network and entering the Wi-Fi password.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support