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‎10-30-2024 12:16 PM - edited ‎10-30-2024 12:17 PM

HP Recommended

Hi. I have the exact same problem with the same printer as a previous post. I'm trying to connect my printer (which has been previously been on a different wifi) to my new wifi.

The control panel on the printer is tiny and I can't navigate the steps listed. 

Unfortunately, I'm unable to add my serial number and product numbers. 

I see your support had connected privately with more information. Can you help?

 

Here's the post. https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Not-sure-how-to-connect-my-2700-t...

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3 REPLIES 3

‎10-30-2024 12:54 PM

HP Recommended

Hi,

follow below steps to restore Wi-Fi Setup mode for the printer, see the 'HP DeskJet 2700, 2700e, 2800, 2800e, 4100, 4100e, 4200, 4200e, Ultra 4800, 4900 printers' section below:

https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

Next,make sure your computer or mobile device is connected to the wireless network the printer should be connected to, open the HP Smart app and click the plus sign, then follow the steps on screen by selecting Set up a new printer option to reconfigure the wireless connection of the printer.

 

Shlomi



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‎10-30-2024 09:47 PM

HP Recommended

YES!!! It worked. Thank you so much!!

1 person found this reply helpful
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‎11-01-2024 11:36 PM

HP Recommended

You're much welcome @Boopgrimm, great to hear so!

 

Please mark the solution as accepted solution, so other users with a similar issue will benefit from the thread.

 

Cheers,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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