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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Connecting my printer to a common 2.4/5 Ghz wifiWiFi

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05-04-2024 10:37 AM
Welcome to the HP Community --
This printer supports Wireless as shown in the Specifications:
Printer Specifications for HP DeskJet 3630, 4720 Printers
Section Connectivity
Connection method | Requirement |
Wired (Ethernet) | n/a |
Wireless | 802.11 b/g/n – 2.4 GHz networks only |
USB | Hi-speed 2.0 USB |
Wi-Fi Direct | Wireless network |
HP Smart app | Wireless network |
Near field communication (NFC) | n/a |
This means that your router must be able to -- and set to -- accommodate the 2.4GHz frequency.
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Dual Band Network - Considerations
Reminders
Do not ignore your router --
A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.
If the printer supports it, connecting using Ethernet is generally a better choice.
Wireless
Some printers, particularly older models, only support Wireless at 2.4GHz
Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time
Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.
If you are running a Dual Band Network,
Check that the router is set up to broadcast all frequencies it supports.
Next,
If your router supports it,
On your router:
Create a separate SSID named network for each frequency supported by the router
What? Create one SSID named network for 5GHz and one SSID named network for 2.4GHz
and
Connect the printer to the SSID named network on the frequency / band you want it to use.
In general,
- 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
- 5GHz is faster
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Example – EWS – IPv4
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
Ethernet
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wired (802.3) > IPv4 Configuration
Wireless
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wireless (802.11) > IPv4 Configuration
As Available:
Tab Network > Wireless (802.11) > Advanced
Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password
Select and connect to the correct SSID / network name for the bandwidth you are using.
Note: It is not mandatory that you use a manual / static IP address. Doing so can improve stability.
Example “Alternate” EWS format (new printers)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Network > Primary Ethernet > Check / Adjust Status and other tabs...
Example - Standard EWS - Network > IPv4
EWS_9025_Network_IPv4_Configuration_4
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Not working?
Wireless Troubleshooting
Troubleshoot a Wi-Fi connection to an HP printer
HP Printers - Using a Wireless Network Test Report
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP DeskJet Ink Advantage 3635 All-in-One Printer
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