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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 2721e All-in-One Printer
Microsoft Windows 11

Hi,

How can I connect a new wifi to my printer? I have tried (almost) everything but nothing works 😞

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi@AnetteHG,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Wi-Fi issues with the HP DeskJet 2721e All-In-One Printer. I apologize for the Inconvenience. 

 

I have a few recommendations 

  • If you replaced your router recently, you may have to reconfigure the computer and printer to reconnect with your network. The new router may have a different ISP address that needs reconfiguration, and adjustment of router settings, some of which may be unsuitable for your wireless printer.
  • Let's restore the network settings on the Printer: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.   Once done, connect the printer to the Wi-Fi: .On the printer control panel, touch (right arrow), touch Setup, and then touch Network. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. Follow the display instructions to complete the setup.
  • For HP printer setup please click on this link.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

View solution in original post

1 REPLY 1
HP Recommended

Hi@AnetteHG,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Wi-Fi issues with the HP DeskJet 2721e All-In-One Printer. I apologize for the Inconvenience. 

 

I have a few recommendations 

  • If you replaced your router recently, you may have to reconfigure the computer and printer to reconnect with your network. The new router may have a different ISP address that needs reconfiguration, and adjustment of router settings, some of which may be unsuitable for your wireless printer.
  • Let's restore the network settings on the Printer: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.   Once done, connect the printer to the Wi-Fi: .On the printer control panel, touch (right arrow), touch Setup, and then touch Network. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. Follow the display instructions to complete the setup.
  • For HP printer setup please click on this link.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.