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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎05-24-2022 01:56 AM - last edited on ‎05-26-2022 09:00 AM by Retired

HP Recommended
Product: HP DeskJet 2630 All-in-One Printer
Operating System: Other

Hi, we moved back in January and our Internet has changed to the one we originally had saved. I've tried everything to reconnect to WIFI and it just won't. It keeps saying I'm offline. I'm not very technical, so if someone can tell me how to do it easily as I really could do with it up and running, plus I'm paying each month for nothing ta the minute. If tried virtual chat and obviously got nowhere!  TIA

1 person had the same question
1 REPLY 1

‎05-28-2022 07:27 AM

HP Recommended

@Darbs85

 

Welcome to the HP support community.

 

Which operating system is installed on the device to which you are trying to connect the printer?

Sandytechy20
I am an HP Employee

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