Connecting to a new internet provider

[donotreply]

I have an HP DeskJet 2652 and a Mac running Big Sur 11.2.3 OS. I had ATT internet but recently switched to a new provider and I cannot figure out how to get the computer to reconnect to the printer. There is a modem + router. The printer is on and the wireless light is blinking. The control panel is not LED just 7 manual buttons (power, X, paper with down arrow, wireless, info, color levels, black levels)

Everything I've tried thru HP smart has failed. Pressing WPS on the router filed also. Any advice is appreciated

[Jay_G24]

Hi @Karen144,

I'd like to help!

Please try the steps below to connect your printer to the network.-

● Press the Wireless button ((i)) and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds to restore the network to defaults

-->On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on) 

--->On your computer or phone go to wifi and connect it to your printer

--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2600).

--->Select the Wi-Fi Direct printer signal in Wi-Fi settings

--->If prompted for a password, type 12345678. This is the default password to log in.

--->Now open a browser and type 192.168.223.1

--->you will be able to access the printer's EWS page

--->on the page, you will find network - click on it

--->go to wireless and select wireless setup wizard

--->now select the network that you want your printer to connect to and type in the password

--->the printer will have solid blue light if it's connected

--->then connect your phone back to your network

---> Try and print

You may also refer to - No Connection after Router or Wi-Fi Settings Change

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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