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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎02-21-2022 03:54 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi, I have a HP Photosmart B110 series wireless printer. It worked very good until I had to connect the printer elsewehere to another socket due to an issue with the extsension cord used for power. After, I couldn't connect anymore to my wireless network. Whatever I do, the printer finds 16 wireless networks, except the one used previously and still used here in this office with my laptop and everything working fine. I tried resetting the router, the printer, using the HP Print and Scan Doctor as well as the virtual agent, nothing worked. The problem is, the printer doesn't give its own IP address. So every attempt to connect with the offline printer via the laptop is doomed, because there is no IP address given to connect with. I found one IP address here on my laptop that was associated with the Port of the Printer, I filled it in and the Print and Scan doctor gave an error stating it was not the right IP address. Does someone have any suggestion regarding connecting to the 'right' wireless that was previously found and now seems impossible to reach to. Thank you!

Tom

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