• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-15-2026 11:29 AM

HP Recommended

I have a HP Deskjet 4100 series printer but have recently changed broadband and router. How do I marry the two

Category:
Reply
1 REPLY 1

‎10-17-2026 04:36 AM

HP Recommended

Hi @CHELSEADAVE,

 

Welcome to the HP Support Community!

 

Since you've changed your broadband provider and router, you'll need to reconnect your HP DeskJet 4100 series printer to your new Wi-Fi network.

 

Please follow these steps:

  • Make sure the printer is turned on.
  • Press and hold the Wireless button and the Cancel button together for about 5 seconds to reset the printer's wireless settings. The wireless light should begin blinking.
  • Open the HP app on your phone or computer and select Add Printer.
  • Follow the on-screen instructions to connect the printer to your new Wi-Fi network. Make sure your phone or computer is connected to the new network during setup.

 

For additional guidance, visit the official HP DeskJet 4100 series support page.

 

If the printer doesn't appear in the HP app, please let us know whether you're using a Windows PC, Mac, or mobile device so we can guide you further.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->