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Common problems for Connectivity Issues
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macOS 26.0 Tahoe

I tried printing from my laptop this morning but was unable to do so. I have an HP Officejet Pro 8130. It failed to print. I unplugged the printer, waited 30 seconds and plugged it back in to see if that was the issue. It still wouldn't print. I reset my computer and it still wouldn't print even after that. I reset my modem and router. It still wouldn't print. I checked to make sure my printer and computer were on the same wifi network. They were. Despite that, I went through connecting the wifi on my printer to the same network. It's still not printing. 

The most interesting thing I noticed is that even after I connected the wifi and it said "Connection Successful!", I immediately got an alert that said "Network Connectivity Unavailable" or some such thing. In the "Printers and Scanners" section on my laptop, my printer shows up with a green light. Every single indication I'm getting says it should be working. I don't know why it stopped working.

Any help would be greatly appreciated

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