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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎04-15-2026 06:17 PM

HP Recommended

My printer lost wifi connection and has been unable to reconnect. I have tried every suggestion - restarting, wifi reset, app support, and nothing has worked! I am willing to try anything, thanks in advance for your help. 

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Accepted Solutions

‎04-15-2026 07:19 PM

HP Recommended

If you haven't tried it yet, I have found literally unplugging everything (from the back of the device) - printer - modem - router - and  shut down the computer. This seems to reset everything and get it connecting again. Connect/re-plug in everything in this order - router - modem - printer - computer. Good luck!

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1 REPLY 1

‎04-15-2026 07:19 PM

HP Recommended

If you haven't tried it yet, I have found literally unplugging everything (from the back of the device) - printer - modem - router - and  shut down the computer. This seems to reset everything and get it connecting again. Connect/re-plug in everything in this order - router - modem - printer - computer. Good luck!

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