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Common problems for Connectivity Issues
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HP Recommended
HP Envy 4527 HP Printer
macOS 11.0 Big Sur

I've just started to get an error raised on the printer and on my mac telling me that the printer is currently configured with a Domain Name System (DNS) server address which does not allow the DNS server name to be confirmed.

The advised solution is to power down then power up again after 30 seconds or so, alas no joy! is there a fix?

1 REPLY 1
HP Recommended

@STW57 

 

You can change the network settings at the printer display, of course, and edit the network information.

 

If the printer is on the network,

If the feature is supported,

Try / Consider

Use the Embedded Web Server (EWS) to configure your printer.

 

Example

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

 

User Guide

Change network settings

Page 39-40

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 4527 All-in-One Printer 

 

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