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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
HP Recommended
Go here and put in your serial number and look for "pc board"
unless I am mistaken the part number is 7KW64-60001 and that includes the Wi-Fi board and the Ethernet jack.
if the Wi-Fi is bad it may be cheaper or easier to get an Ethernet or USB2 print server or a pair of power line ethernet adapters.
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