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‎10-14-2022 07:44 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Haven't been able to connect wirelessly to my printer for over 2 years.  I have 3 other computers that work fine wirelessly - Dell XPS 15 can only print if wired.

 

I've done everything - no fix is available.  Can anybody tell me what's going on?

Category:
1 REPLY 1

‎10-23-2022 06:16 AM

HP Recommended

Hi @P3scott,

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

Thank you for posting your query. I will be glad to help you.

 

I see that your HP Color LaserJet Pro MFP M281fdw is not connecting to the wi-fi network after changing the router.

 

Please follow the steps listed below to connect using USB cable and then change it to wireless.

Step 1: Connect using USB cable:

Please follow the steps in this document to connect the printer using the USB cable.

 

Step 2: Change from a USB connection to wireless:

Please follow the steps in this document to change from a USB connection to a wireless network.

 

Let me know if this works.

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

 

Rainbow23 - HP Support.
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