• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎09-10-2023 05:18 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I use my personal hotspot on my cell phone to connect to mobile wi-fi. I've successfully used it in the past to connect and print on my DeskJet 2700e All in one Series.   BUT ever since I got a new iPhone14+, my printer doesn't want to connect.   It can't find my wi-fi network.

I've got the HPSmart App installed on my new phone so it's not that.  It really seems to be about my new phone and existing printer talking to eachother.   

Category:
1 REPLY 1

‎09-13-2023 10:39 AM

HP Recommended

@MissSq 

 

Welcome to the HP support community.

 

Are you trying to connect the printer using the printer's WiFi Direct?

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.