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‎03-05-2023 09:01 AM

HP Recommended
Product: HP DeskJet 3633 All-in-One Printer

We just bought new modem and router. I cannot figure out how to change the network and password on my printer. I have followed the online instructions, which were no help at all. I also tried to find a help phone number, but that doesn’t seem to exist.

Category:
1 person had the same question
1 REPLY 1

‎03-08-2023 06:23 AM

HP Recommended

Hi @KarynH,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform the steps from this document here and see how it goes. 

For Network password related issues Click here 

 

Also, update the firmware

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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