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HP Recommended
HP DeskJet 2652 All-in-One Printer
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Help! I recently got a Deskjet 2652 all in one printer gave to me! I have reset the network, I have done everything from trying to hard reset it to holding the wifi and cancel button, I have printed the papers 100 times, I checked every sticker! I don’t know the EWS username or password! 
I know the wifi direct password I just need help with the EWS password and username! 
Admin/admin doesn’t work

nor does leaving them both blank!

 

1 REPLY 1
HP Recommended

Hi @Esosebee,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the printer is locked with an administrator password 

 

We can perform a factory default on the printer to resolve the issue

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

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