Deskjet 2700 keeps disconnecting from wifi

[DDBDDS]

Deskjet 2700 frequently disconnects from WiFi

[Garp_senchau]

@DDBDDS, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Here are a few potential solutions to troubleshoot and resolve the issue:

Check Wi-Fi Signal and Router

Distance from Router: Make sure your printer is within a good range of your Wi-Fi router. Too far from the router can cause weak or intermittent connections.

Wi-Fi Interference: Other devices, walls, and metal objects can interfere with Wi-Fi signals. Try to move your router or printer to a more open area.

Restart Router: Sometimes simply restarting the router can resolve connection issues.

Wi-Fi Frequency Band: The DeskJet 2700 series only supports 2.4GHz Wi-Fi (not 5GHz). Ensure your router is broadcasting on 2.4GHz, as some newer routers use 5GHz by default, which the printer might not support.

Network Issues or IP Conflict

Static IP: Try assigning a static IP address to your printer in your router settings. This can help avoid any IP conflicts.

DHCP Settings: Ensure that the printer is obtaining an IP address via DHCP (which is usually the default setting), or set a static IP within your router settings.

Run HP Smart:

• Download and run the HP Smart. Follow the prompts to diagnose and fix common printing issues.
• Refer: Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,