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- Deskjet 2700 without touch screen - can't move to new router

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09-12-2024 10:34 AM
HP Deskjet 2700 All-in-One Printer series without touch screen
I have tried to move my printer to our new router and I am going slowly mad. There doesn't seem to be a way to connect it to the new wifi and input the password. Previously I could access it from both my iphone and laptop and now neither can find it. I have read various bits of guidance online but nothing seems to work.
Help!
09-12-2024 10:36 AM
General help for new modem
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.
You probably just need to reset the Wi-Fi and then decide If you want to connect the printer to the router or go directly from your PC and iPhone to the printer using Wi-Fi direct.
Click here for network setup using HP Smart but in a different language
You may need to reset your printer.
Disconnecting the USB or ethernet cable may still leave the printer in the wired mode. Connecting an ethernet cable may still leave the printer in Wi-Fi mode. The Wi-Fi reset shown below is used to put Wi-Fi printers into setup mode. Note that the reset video may show a slightly different model than yours.
Watch this video to see how to reset your printer: 2700 |
Wi-Fi connection
Ideally, your Wi-Fi printer should connect to the modem or router. If your network has multiple boosters / repeaters, it is possible the printer may connect randomly to any of the units. The modem needs to provide the same IP address on every connection. This rarely happens with random connects. An alternate Wi-Fi connection is Wi-Fi direct. Your laptop or smartphone prints directly to the printer and does not go through the modem.
This video shows how to connect to the router: 2700 2755 2710 Wi-Fi Direct can be used to avoid configuring the router. Watch this: 2700 A simple connection to the modem can be done by using the WPS pushbutton method. This is explained on page 22 in this User Manual. |
Software
HP updates software periodically. Downloads shown below may be old. You should always visit the Software and Download page to look for new releases. You may need to select an operating system (OS) first. If windows 11 is missing then use 10. You can go as far back as Windows 7, 64bit to get missing drivers. After selecting the OS click the blue Open all button to view all downloads.
Full function printer drivers can be downloaded here: 2700 You can find all of the software here: 2700 series. You should select the OS and then look for the phrase "Open All" and click that. Drivers from Windows 7 and up are usually compatible with the latest Windows OS. |
Documents
All documents are available at the below HP site. The user and reference manuals show how to get status reports and analyze error indicators on printer that have no control panel.
All HP manuals are here: 2700 series |
Support Videos - Parts - Disassembly
HP has a YouTube site and there are a number of video in English and other languages. Typically unboxing, clearing paper jams, and cartridge problems. You may also find instructional disassembly videos from other users.
Printer problems could be cleared by one or more of these HP YouTube videos 2700 |
Printer Reference
One or more printer reference is listed below. Typically your printer may be part of a series and use the same software and manual. The exact spec may be different.
Specifications for your system: 2700 2710 2755 |
The printer supports both the 2.4ghz and the 5ghz band.
You may want to force the printer to use only one band. This can prevent it from getting a different IP address depending on the band it connects to. Watch this video to see how to set the band.
Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.
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