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‎10-02-2023 11:45 AM

HP Recommended
Product: DeskJet 2710e
Operating System: iOS

I'm trying to set up the DeskJet 2710e I just got and need the MAC address to add it to my accommodation's WiFi. The address is nowhere on the printer and I have already tried pressing the WiFi and Information button for a test print, but this only gives me the WPS pin, which is no help to me.

How can I get the MAC address for this printer?

Category:
2 REPLIES 2

‎10-02-2023 12:05 PM

HP Recommended

Pressing a wi-fi button and information button prints 2 pages on the Network configuration page MAC should be listed.




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‎10-02-2023 12:35 PM

HP Recommended

Thank you, I have the MAC address now and I have added it to my WiFi.

My problem now is that the app is telling me that my WiFi network is unsupported.

My WiFi does have a 802.1x alternative, but the app only asks for a password when should need to also enter my username as well.

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